Sherwood Free Parts for Life - Not any more!

Had my Maximus serviced last week & found out that the free parts for life
warranty is no longer honoured by the new distributor - parts were charged
at over $100! I will certainly be expressing my opinion to the new
distributor, as the lifetime warranty was a major factor when I bought the
regulator 4 years ago & had it serviced annually since. Anyone else with the
now void warranty should also write to:

Scuba Discount Supplies
215 Scarborough Beach Rd
Mt Hawthorn, Perth
WA 6016

Ph (08) 9443-3580
E-mail sds@global.net.au

Very disappointed at the after sales service of Sherwood's distributors.

--
To reply, remove "x" from e-mail address.

We all have been ripped off $100 for parts that are worth about $5.

Boxer

"Crockett" <joepalosX@hotmail.com> wrote in message
news:3fc267dd@news.rivernet.com.au...
> Had my Maximus serviced last week & found out that the free parts for life
> warranty is no longer honoured by the new distributor - parts were charged
> at over $100! I will certainly be expressing my opinion to the new
> distributor, as the lifetime warranty was a major factor when I bought the
> regulator 4 years ago & had it serviced annually since. Anyone else with
the
> now void warranty should also write to:
>
> Scuba Discount Supplies
> 215 Scarborough Beach Rd
> Mt Hawthorn, Perth
> WA 6016
>
> Ph (08) 9443-3580
> E-mail sds@global.net.au
>
> Very disappointed at the after sales service of Sherwood's distributors.
>
> --
> To reply, remove "x" from e-mail address.
>
>

"Crockett" <joepalosX@hotmail.com> wrote in message
news:3fc267dd@news.rivernet.com.au...
> Had my Maximus serviced last week & found out that the free parts
for life
> warranty is no longer honoured by the new distributor - parts were
charged
> at over $100! I will certainly be expressing my opinion to the new
> distributor, as the lifetime warranty was a major factor when I
bought the
> regulator 4 years ago & had it serviced annually since. Anyone else
with the
> now void warranty should also write to:
>
> Scuba Discount Supplies
> 215 Scarborough Beach Rd
> Mt Hawthorn, Perth
> WA 6016

Shouldn't you take this up with the old distributors who obviously
told you something that wasn't true? The new distributors do not offer
this, as is their option, and what someone has told you in the past is
hardly their problem.

Cheers
David M

"DavidM" <davidm@bcmarch.com.au> wrote in message
news:3fc32248$0$1734$5a62ac22@freenews.iinet.net.a u...
> "Crockett" <joepalosX@hotmail.com> wrote in message
> news:3fc267dd@news.rivernet.com.au...
> > Had my Maximus serviced last week & found out that the free parts
> for life
> > warranty is no longer honoured by the new distributor - parts were
> charged
> > at over $100! I will certainly be expressing my opinion to the new
> > distributor, as the lifetime warranty was a major factor when I
> bought the
> > regulator 4 years ago & had it serviced annually since. Anyone else
> with the
> > now void warranty should also write to:
> >
> > Scuba Discount Supplies
> > 215 Scarborough Beach Rd
> > Mt Hawthorn, Perth
> > WA 6016
>
> Shouldn't you take this up with the old distributors who obviously
> told you something that wasn't true? The new distributors do not offer
> this, as is their option, and what someone has told you in the past is
> hardly their problem.
>
> Cheers
> David M
>

The old distributors and the new distributors are both agents of Sherwood,
and therefore the representations of Sherwood's old agents are binding upon
Sherwood, Basic Contract Law 101.

Boxer

"Boxer" <spamfree@bigpond.net.au> wrote in message
news:NQGwb.26619$aT.21990@news-server.bigpond.net.au...
>
> "DavidM" <davidm@bcmarch.com.au> wrote in message
> news:3fc32248$0$1734$5a62ac22@freenews.iinet.net.a u...
> > "Crockett" <joepalosX@hotmail.com> wrote in message
> > news:3fc267dd@news.rivernet.com.au...
> > > Had my Maximus serviced last week & found out that the free parts
> > for life
> > > warranty is no longer honoured by the new distributor - parts were
> > charged
> > > at over $100! I will certainly be expressing my opinion to the new
> > > distributor, as the lifetime warranty was a major factor when I
> > bought the
> > > regulator 4 years ago & had it serviced annually since. Anyone else
> > with the
> > > now void warranty should also write to:
> > >
> > > Scuba Discount Supplies
> > > 215 Scarborough Beach Rd
> > > Mt Hawthorn, Perth
> > > WA 6016
> >
> > Shouldn't you take this up with the old distributors who obviously
> > told you something that wasn't true? The new distributors do not offer
> > this, as is their option, and what someone has told you in the past is
> > hardly their problem.
> >
> > Cheers
> > David M
> >
>
> The old distributors and the new distributors are both agents of Sherwood,
> and therefore the representations of Sherwood's old agents are binding
upon
> Sherwood, Basic Contract Law 101.
>
> Boxer
>
you will find in the papers that were given at the time the promotion was on
that it says it is a distributor warranty only and if they arent the
distributor anymore you should take it up with the old distributor as it
wasnt Sherwood that gave that warranty

first you should take it up with the shop that sold it to you in the first
place as they are the only entity that you actually have a contract with and
no doubt made representations to you about being given free parts for life
to persuade you to purchase the regulator at a large price and then you
should take it up with the old distributor etc etc but hit the shop that
sold it to you in the first place ............basic contract law 101>

"paul" <paul_johnson_497@hotmail.com> wrote in message
news:Q4Hwb.456$Yj6.8617@nnrp1.ozemail.com.au...
>
> "Boxer" <spamfree@bigpond.net.au> wrote in message
> news:NQGwb.26619$aT.21990@news-server.bigpond.net.au...
> >
> > "DavidM" <davidm@bcmarch.com.au> wrote in message
> > news:3fc32248$0$1734$5a62ac22@freenews.iinet.net.a u...
> > > "Crockett" <joepalosX@hotmail.com> wrote in message
> > > news:3fc267dd@news.rivernet.com.au...
> > > > Had my Maximus serviced last week & found out that the free parts
> > > for life
> > > > warranty is no longer honoured by the new distributor - parts were
> > > charged
> > > > at over $100! I will certainly be expressing my opinion to the new
> > > > distributor, as the lifetime warranty was a major factor when I
> > > bought the
> > > > regulator 4 years ago & had it serviced annually since. Anyone else
> > > with the
> > > > now void warranty should also write to:
> > > >
> > > > Scuba Discount Supplies
> > > > 215 Scarborough Beach Rd
> > > > Mt Hawthorn, Perth
> > > > WA 6016
> > >
> > > Shouldn't you take this up with the old distributors who obviously
> > > told you something that wasn't true? The new distributors do not offer
> > > this, as is their option, and what someone has told you in the past is
> > > hardly their problem.
> > >
> > > Cheers
> > > David M
> > >
> >
> > The old distributors and the new distributors are both agents of
Sherwood,
> > and therefore the representations of Sherwood's old agents are binding
> upon
> > Sherwood, Basic Contract Law 101.
> >
> > Boxer
> >
> you will find in the papers that were given at the time the promotion was
on
> that it says it is a distributor warranty only and if they arent the
> distributor anymore you should take it up with the old distributor as it
> wasnt Sherwood that gave that warranty
>
> first you should take it up with the shop that sold it to you in the first
> place as they are the only entity that you actually have a contract with
and
> no doubt made representations to you about being given free parts for life
> to persuade you to purchase the regulator at a large price and then you
> should take it up with the old distributor etc etc but hit the shop that
> sold it to you in the first place ............basic contract law 101>

Checked the paperwork, no mention of a distributors warranty, although it
does not concern me really as I have done the factory servicing course and
service my 4 Sherwood regulators myself. I have seen how some shops service
regulators in the back room, and I would not allow some pimply faced nose
ringed 17 year old to touch my regs.

Boxer

I bought all my gear (all Sherwood) from this dealer. Had it serviced with
them every year and now they are charging for parts when they themselves
said it had a lifetime parts warranty. They were Sherwood distributors back
then as they are again now. I do not believe this will hold up in court and
will write a letter to 'The Ministry of Fair Trading'.

"paul" <paul_johnson_497@hotmail.com> wrote in message
news:Q4Hwb.456$Yj6.8617@nnrp1.ozemail.com.au...
>
> "Boxer" <spamfree@bigpond.net.au> wrote in message
> news:NQGwb.26619$aT.21990@news-server.bigpond.net.au...
> >
> > "DavidM" <davidm@bcmarch.com.au> wrote in message
> > news:3fc32248$0$1734$5a62ac22@freenews.iinet.net.a u...
> > > "Crockett" <joepalosX@hotmail.com> wrote in message
> > > news:3fc267dd@news.rivernet.com.au...
> > > > Had my Maximus serviced last week & found out that the free parts
> > > for life
> > > > warranty is no longer honoured by the new distributor - parts were
> > > charged
> > > > at over $100! I will certainly be expressing my opinion to the new
> > > > distributor, as the lifetime warranty was a major factor when I
> > > bought the
> > > > regulator 4 years ago & had it serviced annually since. Anyone else
> > > with the
> > > > now void warranty should also write to:
> > > >
> > > > Scuba Discount Supplies
> > > > 215 Scarborough Beach Rd
> > > > Mt Hawthorn, Perth
> > > > WA 6016
> > >
> > > Shouldn't you take this up with the old distributors who obviously
> > > told you something that wasn't true? The new distributors do not offer
> > > this, as is their option, and what someone has told you in the past is
> > > hardly their problem.
> > >
> > > Cheers
> > > David M
> > >
> >
> > The old distributors and the new distributors are both agents of
Sherwood,
> > and therefore the representations of Sherwood's old agents are binding
> upon
> > Sherwood, Basic Contract Law 101.
> >
> > Boxer
> >
> you will find in the papers that were given at the time the promotion was
on
> that it says it is a distributor warranty only and if they arent the
> distributor anymore you should take it up with the old distributor as it
> wasnt Sherwood that gave that warranty
>
> first you should take it up with the shop that sold it to you in the first
> place as they are the only entity that you actually have a contract with
and
> no doubt made representations to you about being given free parts for life
> to persuade you to purchase the regulator at a large price and then you
> should take it up with the old distributor etc etc but hit the shop that
> sold it to you in the first place ............basic contract law 101>
>
>

I agree, at the time it was offered as a Sherwood warranty, and it should be
honoured regardless of who the distributor is. If they don't offer the
warranty any more, that's fine but should honour the existing ones.

JP

--
To reply, remove "x" from e-mail address.
"Darth" <darth@home.com> wrote in message
news:3fc4ad69$0$1741$5a62ac22@freenews.iinet.net.a u...
> I bought all my gear (all Sherwood) from this dealer. Had it serviced
with
> them every year and now they are charging for parts when they themselves
> said it had a lifetime parts warranty. They were Sherwood distributors
back
> then as they are again now. I do not believe this will hold up in court
and
> will write a letter to 'The Ministry of Fair Trading'.
>
> "paul" <paul_johnson_497@hotmail.com> wrote in message
> news:Q4Hwb.456$Yj6.8617@nnrp1.ozemail.com.au...
> >
> > "Boxer" <spamfree@bigpond.net.au> wrote in message
> > news:NQGwb.26619$aT.21990@news-server.bigpond.net.au...
> > >
> > > "DavidM" <davidm@bcmarch.com.au> wrote in message
> > > news:3fc32248$0$1734$5a62ac22@freenews.iinet.net.a u...
> > > > "Crockett" <joepalosX@hotmail.com> wrote in message
> > > > news:3fc267dd@news.rivernet.com.au...
> > > > > Had my Maximus serviced last week & found out that the free parts
> > > > for life
> > > > > warranty is no longer honoured by the new distributor - parts were
> > > > charged
> > > > > at over $100! I will certainly be expressing my opinion to the new
> > > > > distributor, as the lifetime warranty was a major factor when I
> > > > bought the
> > > > > regulator 4 years ago & had it serviced annually since. Anyone
else
> > > > with the
> > > > > now void warranty should also write to:
> > > > >
> > > > > Scuba Discount Supplies
> > > > > 215 Scarborough Beach Rd
> > > > > Mt Hawthorn, Perth
> > > > > WA 6016
> > > >
> > > > Shouldn't you take this up with the old distributors who obviously
> > > > told you something that wasn't true? The new distributors do not
offer
> > > > this, as is their option, and what someone has told you in the past
is
> > > > hardly their problem.
> > > >
> > > > Cheers
> > > > David M
> > > >
> > >
> > > The old distributors and the new distributors are both agents of
> Sherwood,
> > > and therefore the representations of Sherwood's old agents are binding
> > upon
> > > Sherwood, Basic Contract Law 101.
> > >
> > > Boxer
> > >
> > you will find in the papers that were given at the time the promotion
was
> on
> > that it says it is a distributor warranty only and if they arent the
> > distributor anymore you should take it up with the old distributor as it
> > wasnt Sherwood that gave that warranty
> >
> > first you should take it up with the shop that sold it to you in the
first
> > place as they are the only entity that you actually have a contract with
> and
> > no doubt made representations to you about being given free parts for
life
> > to persuade you to purchase the regulator at a large price and then you
> > should take it up with the old distributor etc etc but hit the shop that
> > sold it to you in the first place ............basic contract law 101>
> >
> >
>
>