Interesting Response from "US Dive Travel Network"

Hello all --

Below is my e-mail to the US Dive Travel Network and their response. I

stand by my observation that their website is less than useful,
although I'm sure I'll take some shots for that. Doesn't matter. What

does matter is their response. I would never deal with anyone who
responds that way and I would recommend that all of you find other
sources for dive vacations.

Pete

================================================== =================

Hi

My wife and I are looking for a one week dive vacation in February '07.

We are interested in Turks and Caicos, but in other locations as well.
Price is a consideration. Your website is less than useful in trying
to find a vacation. Can you provide information for vacations,
including air from Raleigh, NC.

Thanks,

Pete

**********************

That so Pete? OK. Seems a good fit then. Must confess, we are less
than interested in working with you. Please seek help elsewhere.

L.J. -- for the planning team

"Qack" <qack_er@yahoo.com> wrote in message
news:1159651483.398124.224710@c28g2000cwb.googlegr oups.com...
> Hello all --
>
> Below is my e-mail to the US Dive Travel Network and their response. I
>
> stand by my observation that their website is less than useful,
> although I'm sure I'll take some shots for that. Doesn't matter. What
>
> does matter is their response. I would never deal with anyone who
> responds that way and I would recommend that all of you find other
> sources for dive vacations.
>
> Pete
>
> ================================================== =================
>
> Hi
>
> My wife and I are looking for a one week dive vacation in February '07.
>
> We are interested in Turks and Caicos, but in other locations as well.
> Price is a consideration. Your website is less than useful in trying
> to find a vacation. Can you provide information for vacations,
> including air from Raleigh, NC.
>
> Thanks,
>
> Pete
>
> **********************
>
> That so Pete? OK. Seems a good fit then. Must confess, we are less
> than interested in working with you. Please seek help elsewhere.
>
> L.J. -- for the planning team


I'm not sure what part of the well-earned slapdown you received was hard
to understand-

He told you right where the bear shit in the buckwheat.

Seek services -elsewhere-, and try a little courtesy when you do.

--
Popeye
People with courage and character
always seem sinister to the rest. -Hesse
www.finalprotectivefire.com
>

Qack wrote:
> Hello all --
>
> Below is my e-mail to the US Dive Travel Network and their response. I
>
> stand by my observation that their website is less than useful,
> although I'm sure I'll take some shots for that. Doesn't matter. What
>
> does matter is their response. I would never deal with anyone who
> responds that way and I would recommend that all of you find other
> sources for dive vacations.
>
> Pete
>
> ================================================== =================
>
> Hi
>
> My wife and I are looking for a one week dive vacation in February '07.
>
> We are interested in Turks and Caicos, but in other locations as well.
> Price is a consideration. Your website is less than useful in trying
> to find a vacation. Can you provide information for vacations,
> including air from Raleigh, NC.
>
> Thanks,
>
> Pete
>
> **********************
>
> That so Pete? OK. Seems a good fit then. Must confess, we are less
> than interested in working with you. Please seek help elsewhere.
>
> L.J. -- for the planning team
>
I probably wouldn't have been so polite.

Some people, (especially when they start whining even *before* they are
customers) can be such a pain in the ass that they aren't worth trying
to please.

I'd not want you as a customer either (in any capacity). Too many others
who are more rewarding to deal with (and less trouble).

I'd say you should take the hint and go spend your money elsewhere.

I'm sure that both you and they will be happier that way.

--
“TANSTAAFL”


“All I can say is there had better be some cheese at the end of this maze……”
__________________________________________________ __________________________

"A prudent man foresees the difficulties ahead and prepares for them;
The simpleton goes blindly on and suffers the consequences." - Proverbs 22:3

"Qack" <qack_er@yahoo.com> wrote in message
news:1159651483.398124.224710@c28g2000cwb.googlegr oups.com...
> Hello all --
>
> Below is my e-mail to the US Dive Travel Network and their response. I
>
> stand by my observation that their website is less than useful,
> although I'm sure I'll take some shots for that. Doesn't matter. What
>
> does matter is their response. I would never deal with anyone who
> responds that way and I would recommend that all of you find other
> sources for dive vacations.
>
> Pete
>
> ================================================== =================
>
> Hi
>
> My wife and I are looking for a one week dive vacation in February '07.
>
> We are interested in Turks and Caicos, but in other locations as well.
> Price is a consideration. Your website is less than useful in trying
> to find a vacation. Can you provide information for vacations,
> including air from Raleigh, NC.
>
> Thanks,
>
> Pete
>
> **********************
>
> That so Pete? OK. Seems a good fit then. Must confess, we are less
> than interested in working with you. Please seek help elsewhere.
>
> L.J. -- for the planning team

Looks like an excellent website for booking dive travel to me. Maybe I'll
use them sometime for the more exotic locations.


>

chilly wrote:

> "Qack" <qack_er@yahoo.com> wrote in message
> news:1159651483.398124.224710@c28g2000cwb.googlegr oups.com...
>
>>Hello all --
>>
>>Below is my e-mail to the US Dive Travel Network and their response. I
>>
>>stand by my observation that their website is less than useful,
>>although I'm sure I'll take some shots for that. Doesn't matter. What
>>
>>does matter is their response. I would never deal with anyone who
>>responds that way and I would recommend that all of you find other
>>sources for dive vacations.
>>
>>Pete
>>
>>================================================ ===================
>>
>>Hi
>>
>>My wife and I are looking for a one week dive vacation in February '07.
>>
>>We are interested in Turks and Caicos, but in other locations as well.
>>Price is a consideration. Your website is less than useful in trying
>>to find a vacation. Can you provide information for vacations,
>>including air from Raleigh, NC.
>>
>>Thanks,
>>
>>Pete
>>
>>**********************
>>
>>That so Pete? OK. Seems a good fit then. Must confess, we are less
>>than interested in working with you. Please seek help elsewhere.
>>
>>L.J. -- for the planning team
>
>
> Looks like an excellent website for booking dive travel to me. Maybe I'll
> use them sometime for the more exotic locations.
>
>
>
>
>
Like the local bar??

Whoa - jsut kidding

<marshallkarp@gmail.com> wrote in message
news:1159714480.410461.45020@m7g2000cwm.googlegrou ps.com...

> There are times that I email or call the place directly
> when there is something confusing or vague on their website and I am
> thinking about spending my money with them. Customer service sure is a
> lost art these days.

Do you start out by insulting the webmaster? Customer politeness sure is a
lost art as well.

If you act like that when you walk into a restaurant, you've no doubt
ingested lots of saliva, snot, and other bodily secretions too horrid to
mention. I only chew someone out at the end of a business relationship,
never at the beginning, no matter what the business.

> No wonder so many American businesses go down the
> toilet with this "If you don't like it, take your business somewhere
> else!" attitude. Okay, I will. And when the business goes down, they
> blame it on the economy and Bush, rather than take responsibility that
> they did not know how to attract and keep customers.

What did Bush blame his failed businesses on, I'm curious? Do you think he
blamed Bush?

Greg,

What is the point of your two posts?
Thanks.

Greg Mossman wrote:
> <marshallkarp@gmail.com> wrote in message
> news:1159714480.410461.45020@m7g2000cwm.googlegrou ps.com...
>
> > There are times that I email or call the place directly
> > when there is something confusing or vague on their website and I am
> > thinking about spending my money with them. Customer service sure is a
> > lost art these days.
>
> Do you start out by insulting the webmaster? Customer politeness sure is a
> lost art as well.
>
> If you act like that when you walk into a restaurant, you've no doubt
> ingested lots of saliva, snot, and other bodily secretions too horrid to
> mention. I only chew someone out at the end of a business relationship,
> never at the beginning, no matter what the business.
>
> > No wonder so many American businesses go down the
> > toilet with this "If you don't like it, take your business somewhere
> > else!" attitude. Okay, I will. And when the business goes down, they
> > blame it on the economy and Bush, rather than take responsibility that
> > they did not know how to attract and keep customers.
>
> What did Bush blame his failed businesses on, I'm curious? Do you think he
> blamed Bush?

"Rick - BrethrenoftheCoast.net" <nqg@brethrenofthecoast.net> wrote in
message news:2tqdnRH4tNqvxL3YnZ2dnUVZ_oKdnZ2d@comcast.com. ..
> Aint too smart in your views.
> You think if I spam a usenet board it's going to be make it or brake it
for
> the business? dont think so.
> Plus I've made uf for ythat anyway. Ligten upo. If it were several
hundreds
> posts I could see your point - but 1?
> ~Rick
> www.BrethrenoftheCoast.net

Hopefully the person that does your website is a better typist / proofreader
than you are...

Rick - BrethrenoftheCoast.net wrote:
>> He started out by spamming. That ain't too smart.
> Aint too smart in your views.
> You think if I spam a usenet board it's going to be make it or brake it for
> the business? dont think so.
> Plus I've made uf for ythat anyway. Ligten upo. If it were several hundreds
> posts I could see your point - but 1?
> ~Rick
> www.BrethrenoftheCoast.net



Actually if your spamming caused your netblocks to end up in blacklists
it could create difficulties, as a hosting provider you should have
realized that in the beginning, most likely you did but still chose to
spam. Does POC.US have an abuse department?


John

In article <12hvqj75vlh0saa@corp.supernews.com>, Greg Mossman
<mossman@qnet.com> wrote:


€
€ Obviously it depends on the business. I've found in the past that some of
€ those difficult clients are also the ones who most resist paying you what
€ you want. If your business is doing well enough that you don't need the
€ aggravation, send them on to someone who's still hungry enough to take on
€ the dregs.
€
€

One of the best business catchphrases I ever heard was:

"Make money, have fun, and don't do business with people you don't like"

On the surface, it sounds trite, but if you think about it and realize
they're mentioned in that order for a reason, it's pretty sound advice
for many small businesses.