Lost by UPS

UPS customer service; no such animal.

I'll be posting the latest UPS SNAFU chapter on the web as soon as it
concludes.

FedEx or USPS any day !



-Sven

"andrew m. boardman" wrote:
>
> "GWB" <gwb3483@aol.compost> wrote in message
> news:20031103155123.28640.00000199@mb-m15.aol.com...
> > UPS good.
> > Canada bad.
>
> I can't speak to shipping to Canada, but my experiences with domestic UPS
> shipments have been overwhelmingly negative. They lose stuff and break
> stuff and they just don't care. I've never heard of a UPS damage claim
> that was paid without major hassle. (The usual counter person at my
> local depot (before I gave up on them) was also a complete asshole, but
> that at least is a local problem.)
>
> Fedex Ground, on the other hand, has been cheaper, faster, friendlier,
> *much* less likely to lose or damage stuff, and willing to instantly pay
> a claim the one time it was required.
>
> UPS bad.
> Fedex Ground good.

One huge problem with using UPS to ship to Canada is that they charge
the receiver exorbitant "brokerage" fees. Minimum of about $25. I'm not
sure why since because of freetrade and all that there are no duties to
collect, just the 7% GST. In comparison Canadapost charges $5 for the
task. UPS is the worst shipper to use but I've recently had to go with
them as scubatools.com won't use anybody but. What I need is a friend in
northern Montana that I can ship to that will then either forward the
package to me using a good carrier or hold it until I can blast down
there. If anyone knows someone like that let me know as my wife has a
whole bunch of stuff she wants to buy from Williams-Sonoma and they
won't ship up here

Brian
Edmonton, Alberta
www.mossmanscubaventures.com

Tom Walek, MD wrote:
> I sent a lot of my "tec" equipment back from a recent Florida trip back home
> by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X
> the rate for insurance that UPS charges so I didnt buy the insurance.They
> did package the items. I guess not well enough! Seems the UPS store has
> nothing to do with UPS and they can charge whatever they want. I am out a
> significant amount of money now and will not be able to dive for a while.
> I was wondering if anybody has lost dive gear on UPS shipments and if they
> had any recourse?
>
>
Sorry to hear about that. Fortunately I have used them (and FedEx) on a
few different occasions
with orders from here in Oz to USA and have always been informed by
receivers that goods have arrived on time.

Best of luck, hope things work out.

--
"You can't be a Real Country unless you have a BEER and an airline. It
helps if you have some kind of a football team, or some nuclear weapons,
but at the very least you need a BEER."
Frank Zappa

Did you hear that Fed-EX and UPS are going to merge
into one company?

they are going to call the new company Fed-Up



"Tom Walek, MD" <DrTomWalekCOX@cox.net> wrote in message news:<oyvpb.3$j_4.1@lakeread05>...
> I sent a lot of my "tec" equipment back from a recent Florida trip back home
> by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X
> the rate for insurance that UPS charges so I didnt buy the insurance.They
> did package the items. I guess not well enough! Seems the UPS store has
> nothing to do with UPS and they can charge whatever they want. I am out a
> significant amount of money now and will not be able to dive for a while.
> I was wondering if anybody has lost dive gear on UPS shipments and if they
> had any recourse?

In article <4ffb8c12.0311031415.256833db@posting.google.com >,
Michael Sutton <mike_sutton_nospam@yahoo.com> wrote:
>"Tom Walek, MD" <DrTomWalekCOX@cox.net> wrote in message
>news:<oyvpb.3$j_4.1@lakeread05>...
>> I sent a lot of my "tec" equipment back from a recent Florida trip back home
>> by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X
>> the rate for insurance that UPS charges so I didnt buy the insurance.They
>> did package the items. I guess not well enough! Seems the UPS store has
>> nothing to do with UPS and they can charge whatever they want. I am out a
>> significant amount of money now and will not be able to dive for a while.
>> I was wondering if anybody has lost dive gear on UPS shipments and if they
>> had any recourse?
>
>
>they lost a computer of mine once. they have no customer service
>to deal with issues of lost equipment. they pretty much didn't
>care. I finally got my computer after 2 months. yep. it took
>that long.
>
>The UPS store, which is an offshoot of Mail Boxes ETC charges the
>most overpriced rates around. They charge for the "convience" of
>shipping with them. I about had a heart attack the last time
>i tried to ship something with them and they told me the rate.
>If I hadn't been in such a time crunch I would have definately
>gone somewhere else. I don't use them anymore, but go direct
>to UPS truck center which is open 4pm-6pm where i live to receive
>packages. They are much better.

If you prepare and bill your shipments online you can just drop them off at
"The UPS Store" and avoid the rape of the upcharges. Just print the label
off your computer, affix it to your packaging, and drop it off.

They WILL accept them at the counter without hassle. I do it all the time.

--
--
Karl Denninger (karl@denninger.net) Internet Consultant & Kids Rights Activist
http://www.denninger.net Tired of spam at your company? LOOK HERE!
http://childrens-justice.org Working for family and children's rights
http://diversunion.org LOG IN AND GET YOUR TANK STICKERS TODAY!

"Karl Denninger" <karl@FS.Denninger.Net> wrote in message
news:bo8k5b$2vs$0@pita.alt.net...
> If you prepare and bill your shipments online you can just drop them off
at
> "The UPS Store" and avoid the rape of the upcharges. Just print the label
> off your computer, affix it to your packaging, and drop it off.
>
> They WILL accept them at the counter without hassle. I do it all the
time.
>
> --
How do you take care of weighing larger packages that are kind heavy?

David

On Tue, 04 Nov 2003 17:23:35 GMT, "David M. Burnworth" <xlh883@earthlink.net> wrote:

>How do you take care of weighing larger packages that are kind heavy?

Take them over to Fedex and use their scale.

"David M. Burnworth" <xlh883@earthlink.net> wrote in message
news:rgRpb.8108$qh2.1948@newsread4.news.pas.earthl ink.net...
>

> How do you take care of weighing larger packages that are kind heavy?
>
> David
>
>
I use a scale


I used a bathroom scale for a lot of stuff but as I shipped more I went and
bought a packeage scale (up to 75lbs) from the office supply store. Like,
Karl I ship from my computer and drop off at the UPS store next to the
coffee shop in town. I like the look on their face when it is all
pre-addressed and they realize they are missing out, all becasue they charge
far too much for their service.

Scott
--
------------------------------------------------------------------
Scott F. Migaldi, K9PO
MI-150972
PP-ASEL

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**"A long time ago being crazy meant something, nowadays everyone is
crazy" -- Charles Manson**
-------------------------------------

"Scott" wrote

> Man did you pick a sore bone to pick at.
>
> I am out about $2.5K worth of lost gear to UPS, which people paid for and
I
> had to not only kiss off the original, but replace it,
> have had claims on file for going on two years, with no resolution, and I
> will never use them again.

You know, I once purchased Levis via phone order and the vendor charged me
for shipping and insurance. If he knew enough to ensure blue jeans at the
customer's expense, why didn't you know enough to do the same?

"Lee Bell" <leebell@ix.remove.netcom.com> wrote in message
news:6pYpb.9773$Oo4.4156@newsread1.news.atl.earthl ink.net...
> "Scott" wrote
>
> > Man did you pick a sore bone to pick at.
> >
> > I am out about $2.5K worth of lost gear to UPS, which people paid for
and
> I
> > had to not only kiss off the original, but replace it,
> > have had claims on file for going on two years, with no resolution, and
I
> > will never use them again.
>
> You know, I once purchased Levis via phone order and the vendor charged me
> for shipping and insurance. If he knew enough to ensure blue jeans at the
> customer's expense, why didn't you know enough to do the same?

I have three claims pending, two of which are going on two years old.

Scott