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  #1  
Old 06-06-2005, 01:32 PM
Lee Bell
 
Posts: n/a
Default Re: Citizen Hyper Aqualand

"Robert Wim van Rookhuizen" wrote

> Hallo,
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
> Thanks for your support.
> Robert


Hello, Robert.

Chances are that the problem is not your software. The most likely problem
is something else using the serial port. I, for example, have a personal
digital assistant that uses Palm software and Com 1. If the Palm software
is active, the HyperAqualand software can not communicate.

Lee


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  #2  
Old 06-06-2005, 07:22 PM
ben bradlee
 
Posts: n/a
Default Re: Citizen Hyper Aqualand


"Robert Wim van Rookhuizen" <robertwim@hccnet.nl> wrote in message
news:42a460bc$0$777$3a628fcd@reader20.nntp.hccnet. nl...
> Hallo,
>
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
>


I have version 2.1.0.2 and it works fine with XP. XP seems to manage the
ports better than Win 2K but I'm not so sure that it doesn't conflict with
the program. (For other reasons.) An alert was present when installing
indicating the version I use is not approved to work with XP. The version I
have came off an Internet website - I don't remember which one, but it
surely must have been a Citizen site.


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  #3  
Old 06-08-2005, 09:36 PM
scubaran
 
Posts: n/a
Default Re: Citizen Hyper Aqualand

Hi,

Also make sure you put it in transfer mode. Just connecting the watch to
the holder and clicking connect in
the software doesn't do it. You have to push the upper right button in PLOG
mode and it will say TR. You can
then query the watch. Also be aware that you have to go to each log and hit
the button. It only downloads the
active log.

Randy

"Robert Wim van Rookhuizen" <robertwim@hccnet.nl> wrote in message
news:42a460bc$0$777$3a628fcd@reader20.nntp.hccnet. nl...
> Hallo,
>
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
>
> Thanks for your support.
>
> Robert



Reply With Quote
  #4  
Old 06-12-2005, 11:13 AM
Joe English
 
Posts: n/a
Default Re: Citizen Hyper Aqualand

Robert Wim van Rookhuizen wrote:

> Hallo,
>
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
>
> Thanks for your support.
>
> Robert

I had trouble several years ago. I think I reinstalled the software,
and every thing was hunky dory
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  #5  
Old 03-27-2007, 02:30 AM
Robert Wim van Rookhuizen
 
Posts: n/a
Default Citizen Hyper Aqualand

Hallo,

I can not transfer data from my watch to my PC.
Do I need updated software ?
I have version V2.1.0.0
I am using windows xp

Thanks for your support.

Robert
Reply With Quote
  #6  
Old 03-27-2007, 02:30 AM
Lee Bell
 
Posts: n/a
Default Re: Citizen Hyper Aqualand

"Robert Wim van Rookhuizen" wrote

> Hallo,
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
> Thanks for your support.
> Robert


Hello, Robert.

Chances are that the problem is not your software. The most likely problem
is something else using the serial port. I, for example, have a personal
digital assistant that uses Palm software and Com 1. If the Palm software
is active, the HyperAqualand software can not communicate.

Lee


Reply With Quote
  #7  
Old 03-27-2007, 02:30 AM
ben bradlee
 
Posts: n/a
Default Re: Citizen Hyper Aqualand


"Robert Wim van Rookhuizen" <robertwim@hccnet.nl> wrote in message
news:42a460bc$0$777$3a628fcd@reader20.nntp.hccnet. nl...
> Hallo,
>
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
>


I have version 2.1.0.2 and it works fine with XP. XP seems to manage the
ports better than Win 2K but I'm not so sure that it doesn't conflict with
the program. (For other reasons.) An alert was present when installing
indicating the version I use is not approved to work with XP. The version I
have came off an Internet website - I don't remember which one, but it
surely must have been a Citizen site.


Reply With Quote
  #8  
Old 03-27-2007, 02:30 AM
scubaran
 
Posts: n/a
Default Re: Citizen Hyper Aqualand

Hi,

Also make sure you put it in transfer mode. Just connecting the watch to
the holder and clicking connect in
the software doesn't do it. You have to push the upper right button in PLOG
mode and it will say TR. You can
then query the watch. Also be aware that you have to go to each log and hit
the button. It only downloads the
active log.

Randy

"Robert Wim van Rookhuizen" <robertwim@hccnet.nl> wrote in message
news:42a460bc$0$777$3a628fcd@reader20.nntp.hccnet. nl...
> Hallo,
>
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
>
> Thanks for your support.
>
> Robert



Reply With Quote
  #9  
Old 03-27-2007, 02:30 AM
Joe English
 
Posts: n/a
Default Re: Citizen Hyper Aqualand

Robert Wim van Rookhuizen wrote:

> Hallo,
>
> I can not transfer data from my watch to my PC.
> Do I need updated software ?
> I have version V2.1.0.0
> I am using windows xp
>
> Thanks for your support.
>
> Robert

I had trouble several years ago. I think I reinstalled the software,
and every thing was hunky dory
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