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#11
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| <nospam@all.please.net> wrote in message news > On Sun, 05 Nov 2006 18:01:50 +0000, jcondon26 wrote: > >> Don't purchase >> from Leisure Pro. It is not an authorized Aeris dealer, and you will not >> get >> a warranty. If you should have a problem with the computer, you will >> need to >> take it to an authorized Aeris dealer for repair. >> > > http://www.leisurepro.com/Content/WarrantyPolicy.html > Sometimes we (Leisure Pro) don't buy directly from the manufacturer. That means some of the products we sell won't be accompanied by an English language manual or a Warrantee valid in the U.S. (Manufacturer's Warranty that is.) To make sure our customers are always protected, we provide our own Leisure Pro Warrantee, which offers equal or greater protection. Plus, any necessary repairs are done right here on the premises of our Manhattan showroom, so you won't be sending your gear back to the factory for days or weeks. If you have any questions about our warrantee policy, please e-mail or phone us at: 888-805-3600. The information above is from the Leisure Pro website. If you're happy with their warranty you can buy and be assured of getting their warranty. ScubaPro replaced my computer after 9 years or so because the battery couldn't be replaced. There was a charge for the replacement but it was much less than a new computer. Would Leisure Pro do the same or better as their website claims. Anyone with any experience? |
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#12
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| <nospam@all.please.net> wrote in message news > On Sun, 05 Nov 2006 18:01:50 +0000, jcondon26 wrote: > >> Don't purchase >> from Leisure Pro. It is not an authorized Aeris dealer, and you will not >> get >> a warranty. If you should have a problem with the computer, you will >> need to >> take it to an authorized Aeris dealer for repair. >> > > http://www.leisurepro.com/Content/WarrantyPolicy.html > Sometimes we (Leisure Pro) don't buy directly from the manufacturer. That means some of the products we sell won't be accompanied by an English language manual or a Warrantee valid in the U.S. (Manufacturer's Warranty that is.) To make sure our customers are always protected, we provide our own Leisure Pro Warrantee, which offers equal or greater protection. Plus, any necessary repairs are done right here on the premises of our Manhattan showroom, so you won't be sending your gear back to the factory for days or weeks. If you have any questions about our warrantee policy, please e-mail or phone us at: 888-805-3600. The information above is from the Leisure Pro website. If you're happy with their warranty you can buy and be assured of getting their warranty. ScubaPro replaced my computer after 9 years or so because the battery couldn't be replaced. There was a charge for the replacement but it was much less than a new computer. Would Leisure Pro do the same or better as their website claims. Anyone with any experience? |
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#13
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| jcondon26 wrote: > I'm a certified scuba equipment technician, I'm a certified sock-puppet detector and you just pegged the meter. > and I teach a class in using Aeris dive computers. Nobody should need a class to use a dive computer, let alone a specific brand, how much do you charge for that? > Aeris makes excellent equipment now. If it needs a class from a "certified scuba equipment technician" (wtf is that, anyway) to be used, then it should be avoided at all costs. > Early models of their hoseless air integrated computers were problematic. No they weren't. >Don't purchase from Leisure Pro. Interpretation: "I own a dive shop and make my living charging 4x as much as Leisure pro for anything I sell - and I'm still going broke." OP: Buy from whomever you wish. Be sure to consider all costs and benefits, and do not under any circumstance try to use LP price to wedge the dive. These guys are notorious for self mutilation and unashamed of their business practices. When the prices are not too different, it's often a good idea to throw the dog a bone. They might do you a favor one day in the future. The only way to gain the favor of a dive shop is to give them some business. LP is the cats-ass but not always the best deal. Their greatest value to me is an indicator of reasonable pricing. >It is not an authorized Aeris dealer, Totally irrelevant. If they've got genuine goods, then they are authorized no matter what Aeris tells their dealers. You might want to google "Magnuson-Moss" and "Good Faith Purchase" and ask yourself if a buyer of genuine goods can be compelled to abide by arbitrary rules of compliance of which he has no knowledge. You should then ask yourself how a good faith purchaser of genuine product in a foreign country can possibly verify the authenticity of a sellers claims to be authorized. Do you really believe that the company can extend it's unreasonable policy requiring purchasers to comply with rules they don't know about to foreign countries? It is either genuine product, or it is not >and you will not get a warranty. Yes, he will. Some jack ass in dive shop may dishonor the warranty, but the manufacturer will not, especially where a dated product cannot possibly be out of warranty. They may or may not repair products that are grossly out of date, but alienating a genuine customer is generally not a desirable outcome, so most companies will be reasonable in this regard. Aeris doesn't want to gain the reputation of having their computers dying after 5 dives no matter how old it is. It doesn't promote future sales. Notwithstanding, Leisure Pro is known to stand behind the products they sell when necessary (unlike dive shops). >If you should have a problem with the computer, you will need to take it to an authorized Aeris dealer for repair. Are you saying that the computer will break during the warranty period? Is Aeris equipment that shabby? Generally speaking electronic stuff breaks in the first five minutes of life, or it doesn't break at all. Dive computers are usually calibrated, pressure tested, and chamber dived to verify operation, which all takes much longer than 5 minutes. So is it your position that Aeris is using crappy components and suppliers, or that their assembly process is unreliable and unsafe? > The dealer will ask to see the sales receipt to establish if the computer is still under the > manufacturer's 2 year warranty. Again, that is totally irrelevant, arbitrary and unnecessary. What if the computer was a gift? What if he lost the receipt? How can a buyer verify that an authorized dealer is really authorized? Are you aware that computers are serialized and date stamped at manufacture? If the computer needs repair because of a defect resulting in a recall (the only kind that matters) nobody looks for any receipts, checks any dates or asks any questions. All life genuine defects are serviced by manufacturers with no questions asked at their expense. The foregoing applies to all dive equipment from all manufacturers that I know of. |
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#14
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| jcondon26 wrote: > I'm a certified scuba equipment technician, I'm a certified sock-puppet detector and you just pegged the meter. > and I teach a class in using Aeris dive computers. Nobody should need a class to use a dive computer, let alone a specific brand, how much do you charge for that? > Aeris makes excellent equipment now. If it needs a class from a "certified scuba equipment technician" (wtf is that, anyway) to be used, then it should be avoided at all costs. > Early models of their hoseless air integrated computers were problematic. No they weren't. >Don't purchase from Leisure Pro. Interpretation: "I own a dive shop and make my living charging 4x as much as Leisure pro for anything I sell - and I'm still going broke." OP: Buy from whomever you wish. Be sure to consider all costs and benefits, and do not under any circumstance try to use LP price to wedge the dive. These guys are notorious for self mutilation and unashamed of their business practices. When the prices are not too different, it's often a good idea to throw the dog a bone. They might do you a favor one day in the future. The only way to gain the favor of a dive shop is to give them some business. LP is the cats-ass but not always the best deal. Their greatest value to me is an indicator of reasonable pricing. >It is not an authorized Aeris dealer, Totally irrelevant. If they've got genuine goods, then they are authorized no matter what Aeris tells their dealers. You might want to google "Magnuson-Moss" and "Good Faith Purchase" and ask yourself if a buyer of genuine goods can be compelled to abide by arbitrary rules of compliance of which he has no knowledge. You should then ask yourself how a good faith purchaser of genuine product in a foreign country can possibly verify the authenticity of a sellers claims to be authorized. Do you really believe that the company can extend it's unreasonable policy requiring purchasers to comply with rules they don't know about to foreign countries? It is either genuine product, or it is not >and you will not get a warranty. Yes, he will. Some jack ass in dive shop may dishonor the warranty, but the manufacturer will not, especially where a dated product cannot possibly be out of warranty. They may or may not repair products that are grossly out of date, but alienating a genuine customer is generally not a desirable outcome, so most companies will be reasonable in this regard. Aeris doesn't want to gain the reputation of having their computers dying after 5 dives no matter how old it is. It doesn't promote future sales. Notwithstanding, Leisure Pro is known to stand behind the products they sell when necessary (unlike dive shops). >If you should have a problem with the computer, you will need to take it to an authorized Aeris dealer for repair. Are you saying that the computer will break during the warranty period? Is Aeris equipment that shabby? Generally speaking electronic stuff breaks in the first five minutes of life, or it doesn't break at all. Dive computers are usually calibrated, pressure tested, and chamber dived to verify operation, which all takes much longer than 5 minutes. So is it your position that Aeris is using crappy components and suppliers, or that their assembly process is unreliable and unsafe? > The dealer will ask to see the sales receipt to establish if the computer is still under the > manufacturer's 2 year warranty. Again, that is totally irrelevant, arbitrary and unnecessary. What if the computer was a gift? What if he lost the receipt? How can a buyer verify that an authorized dealer is really authorized? Are you aware that computers are serialized and date stamped at manufacture? If the computer needs repair because of a defect resulting in a recall (the only kind that matters) nobody looks for any receipts, checks any dates or asks any questions. All life genuine defects are serviced by manufacturers with no questions asked at their expense. The foregoing applies to all dive equipment from all manufacturers that I know of. |
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#15
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| jcondon26 wrote: > I'm a certified scuba equipment technician, I'm a certified sock-puppet detector and you just pegged the meter. > and I teach a class in using Aeris dive computers. Nobody should need a class to use a dive computer, let alone a specific brand, how much do you charge for that? > Aeris makes excellent equipment now. If it needs a class from a "certified scuba equipment technician" (wtf is that, anyway) to be used, then it should be avoided at all costs. > Early models of their hoseless air integrated computers were problematic. No they weren't. >Don't purchase from Leisure Pro. Interpretation: "I own a dive shop and make my living charging 4x as much as Leisure pro for anything I sell - and I'm still going broke." OP: Buy from whomever you wish. Be sure to consider all costs and benefits, and do not under any circumstance try to use LP price to wedge the dive. These guys are notorious for self mutilation and unashamed of their business practices. When the prices are not too different, it's often a good idea to throw the dog a bone. They might do you a favor one day in the future. The only way to gain the favor of a dive shop is to give them some business. LP is the cats-ass but not always the best deal. Their greatest value to me is an indicator of reasonable pricing. >It is not an authorized Aeris dealer, Totally irrelevant. If they've got genuine goods, then they are authorized no matter what Aeris tells their dealers. You might want to google "Magnuson-Moss" and "Good Faith Purchase" and ask yourself if a buyer of genuine goods can be compelled to abide by arbitrary rules of compliance of which he has no knowledge. You should then ask yourself how a good faith purchaser of genuine product in a foreign country can possibly verify the authenticity of a sellers claims to be authorized. Do you really believe that the company can extend it's unreasonable policy requiring purchasers to comply with rules they don't know about to foreign countries? It is either genuine product, or it is not >and you will not get a warranty. Yes, he will. Some jack ass in dive shop may dishonor the warranty, but the manufacturer will not, especially where a dated product cannot possibly be out of warranty. They may or may not repair products that are grossly out of date, but alienating a genuine customer is generally not a desirable outcome, so most companies will be reasonable in this regard. Aeris doesn't want to gain the reputation of having their computers dying after 5 dives no matter how old it is. It doesn't promote future sales. Notwithstanding, Leisure Pro is known to stand behind the products they sell when necessary (unlike some dive shops). >If you should have a problem with the computer, you will need to take it to an authorized Aeris dealer for repair. Are you saying that the computer will break during the warranty period? Is Aeris equipment that shabby? Generally speaking electronic stuff breaks in the first five minutes of life, or it doesn't break at all. Dive computers are usually calibrated, pressure tested, and chamber dived to verify operation, which all takes much longer than 5 minutes. So is it your position that Aeris is using crappy components and suppliers, or that their assembly process is unreliable and unsafe? > The dealer will ask to see the sales receipt to establish if the computer is still under the > manufacturer's 2 year warranty. Again, that is totally irrelevant, arbitrary and unnecessary. What if the computer was a gift? What if he lost the receipt? How can a buyer verify that an authorized dealer is really authorized? Are you aware that computers are serialized and date stamped at manufacture? If the computer needs repair because of a defect resulting in a recall (the only kind that matters) nobody looks for any receipts, checks any dates or asks any questions. All life genuine defects are serviced by manufacturers with no questions asked at their expense. The foregoing applies to all dive equipment from all manufacturers that I know of. |
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#16
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| jcondon26 wrote: > I'm a certified scuba equipment technician, I'm a certified sock-puppet detector and you just pegged the meter. > and I teach a class in using Aeris dive computers. Nobody should need a class to use a dive computer, let alone a specific brand, how much do you charge for that? > Aeris makes excellent equipment now. If it needs a class from a "certified scuba equipment technician" (wtf is that, anyway) to be used, then it should be avoided at all costs. > Early models of their hoseless air integrated computers were problematic. No they weren't. >Don't purchase from Leisure Pro. Interpretation: "I own a dive shop and make my living charging 4x as much as Leisure pro for anything I sell - and I'm still going broke." OP: Buy from whomever you wish. Be sure to consider all costs and benefits, and do not under any circumstance try to use LP price to wedge the dive. These guys are notorious for self mutilation and unashamed of their business practices. When the prices are not too different, it's often a good idea to throw the dog a bone. They might do you a favor one day in the future. The only way to gain the favor of a dive shop is to give them some business. LP is the cats-ass but not always the best deal. Their greatest value to me is an indicator of reasonable pricing. >It is not an authorized Aeris dealer, Totally irrelevant. If they've got genuine goods, then they are authorized no matter what Aeris tells their dealers. You might want to google "Magnuson-Moss" and "Good Faith Purchase" and ask yourself if a buyer of genuine goods can be compelled to abide by arbitrary rules of compliance of which he has no knowledge. You should then ask yourself how a good faith purchaser of genuine product in a foreign country can possibly verify the authenticity of a sellers claims to be authorized. Do you really believe that the company can extend it's unreasonable policy requiring purchasers to comply with rules they don't know about to foreign countries? It is either genuine product, or it is not >and you will not get a warranty. Yes, he will. Some jack ass in dive shop may dishonor the warranty, but the manufacturer will not, especially where a dated product cannot possibly be out of warranty. They may or may not repair products that are grossly out of date, but alienating a genuine customer is generally not a desirable outcome, so most companies will be reasonable in this regard. Aeris doesn't want to gain the reputation of having their computers dying after 5 dives no matter how old it is. It doesn't promote future sales. Notwithstanding, Leisure Pro is known to stand behind the products they sell when necessary (unlike some dive shops). >If you should have a problem with the computer, you will need to take it to an authorized Aeris dealer for repair. Are you saying that the computer will break during the warranty period? Is Aeris equipment that shabby? Generally speaking electronic stuff breaks in the first five minutes of life, or it doesn't break at all. Dive computers are usually calibrated, pressure tested, and chamber dived to verify operation, which all takes much longer than 5 minutes. So is it your position that Aeris is using crappy components and suppliers, or that their assembly process is unreliable and unsafe? > The dealer will ask to see the sales receipt to establish if the computer is still under the > manufacturer's 2 year warranty. Again, that is totally irrelevant, arbitrary and unnecessary. What if the computer was a gift? What if he lost the receipt? How can a buyer verify that an authorized dealer is really authorized? Are you aware that computers are serialized and date stamped at manufacture? If the computer needs repair because of a defect resulting in a recall (the only kind that matters) nobody looks for any receipts, checks any dates or asks any questions. All life genuine defects are serviced by manufacturers with no questions asked at their expense. The foregoing applies to all dive equipment from all manufacturers that I know of. |
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#17
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| On Sun, 05 Nov 2006 18:01:50 GMT, "jcondon26" <u28698@uwe> wrote: >I'm a certified scuba equipment technician,... So am I, and a certified tank inspector to boot. So what? Galen Hekhuis NpD, JFR, GWA ghekhuis@earthlink.net We are the CroMagnon of the future |
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#18
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| On Sun, 05 Nov 2006 18:01:50 GMT, "jcondon26" <u28698@uwe> wrote: >I'm a certified scuba equipment technician,... So am I, and a certified tank inspector to boot. So what? Galen Hekhuis NpD, JFR, GWA ghekhuis@earthlink.net We are the CroMagnon of the future |
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#19
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| Galen Hekhuis wrote >>I'm a certified scuba equipment technician,... > So am I, and a certified tank inspector to boot. So what? I'm certifiable. |
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#20
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| Galen Hekhuis wrote >>I'm a certified scuba equipment technician,... > So am I, and a certified tank inspector to boot. So what? I'm certifiable. |
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