Air New Zealand and Air Qantas ground Handlers at Brisbane Air Port. Did they Still my luggage?

Well the Air quatus personnel at counter said he would call the for the
transfer he had the tickets and the description of the luggage only one of
two arrived in Png.
Every were i go i tell the story and i ask people the same thing: would fly
Air New Zealand they were so insensitive especially in Australia and new
Zealand.

i tell people to fly air Korea, Singapore, Cathay Pacific there the best.

Have you hear the story told by an Air New Zealand cabin worker the gist of
it was this:
Passenger waiting for a air craft from air Singapore but it did not arrive
due to engine problem the replacement was Air New Zealand because of the
Alliance. Well the Passenger Saw the plane and started to boohoos the Air
New
Zealand they said the plane are like riding a plane ten years behind the
time. no word on whether there luggage arrived safely or at all with the
passengers!

Air New Zealand lost my luggage in Brisbane and ruined my dream holiday that
took two years of saving and planning for.



I booked a ticket with Air New Zealand for a flight on September 7, 2004. I
traveled with two pieces of luggage, one a roll-on 51-liter knapsack type
and the other a black 1127 Transit Case made by Underwater Kinetics,
dimensions being 27.0 x 18.1 x 10.9 inches also with a DAN Sticker on the
side.

I checked my luggage upon arrival at Pearson Airport with the understanding
that I would not have to retrieve it until Brisbane.



Upon my arrival at Los Angeles Air Port, I went to the Air Canada counter to
inquire about my luggage.

The person behind the counter stated that Air Canada should have the luggage
with them awaiting transfer to my air new Zealand flight.



Again, I trusted both airlines to have the luggage and to transfer it
safely.



After arriving in Auckland, New Zealand, there was a four-hour overlay and
the same plane was refueled and we continued on to Brisbane.



When I got to Brisbane, Security did not allow me to retrieve my luggage.
Instead, they informed me that I could ask at the Air New Zealand counter
upstairs for them to retrieve and transfer it for me.



I went to the Air New Zealand counter and I was assured by the clerk that
radioed down to the baggage handlers working on the baggage carrousel that
both pieces of luggage were identified and located, and they would be
transferred to the Air Niugini flight to Port Moresby, my final destination.



During all this time I never physically saw my luggage, believing all was
well.



After landing in Port Moresby, to my shock and horror, I learned that only
one piece of my luggage containing my clothing had arrived and other the
largest and most essential containing my diving was equipment is missing.



I immediately filed a lost luggage report with Luggage Personnel at Port
Moresby.

He told me he would look for it and needed my itinerary. However, I later
learned the search was suspended the very same day. It is still suspended to
this day. In spite of, my travel agent repeatedly asking for it to be
reopened.



This may just be another case of lost luggage to you however; it is a
devastating loss of equipment that was crucial to fulfilling my trip
requirement. A trip I saved and planned for two years.





As a result, I was unable to do what I came and paid to do, which was to
dive.





I spent 10 days on a boat with 18 other people who all got their luggage. I
physically became ill from the stress and worry of my luggage being lost or
perhaps even stolen.



I trusted the airlines concerned to carry me and my luggage to my point of
destination.

It is a mystery to me that my small piece of luggage arrived but not the
largest and most important piece.



I want to be reimbursed and compensated for my total cost of airfare and
loss of underwater kinetics 1127 transit case and all of its contents that
was entrusted to you Air New Zealand Air Niugini.



"dont fly air new zealand they loose luggage in Brisbane australia"
<cali233@rogers.com> wrote in message
news:bv6dnV2oiIWrui3fRVn-gw@rogers.com...
> Well the Air quatus personnel at counter said he would call the for the
> transfer he had the tickets and the description of the luggage only one of
> two arrived in Png.
> Every were i go i tell the story and i ask people the same thing: would
> fly
> Air New Zealand they were so insensitive especially in Australia and new
> Zealand.
>
> i tell people to fly air Korea, Singapore, Cathay Pacific there the best.
>
> Have you hear the story told by an Air New Zealand cabin worker the gist
> of
> it was this:
> Passenger waiting for a air craft from air Singapore but it did not arrive
> due to engine problem the replacement was Air New Zealand because of the
> Alliance. Well the Passenger Saw the plane and started to boohoos the Air
> New
> Zealand they said the plane are like riding a plane ten years behind the
> time. no word on whether there luggage arrived safely or at all with the
> passengers!
>

"dont fly air new zealand they loose luggage in Brisbane australia"
<cali233@rogers.com> wrote in message
news:qYidnRQfdJs9XS3fRVn-tw@rogers.com...

> Air New Zealand lost my luggage in Brisbane and ruined my dream holiday
> that took two years of saving and planning for.

Missing luggage happens. Smart travelers ensure that such an event won't
ruin their "dream holiday".

> I booked a ticket with Air New Zealand for a flight on September 7, 2004.
> I traveled with two pieces of luggage, one a roll-on 51-liter knapsack
> type and the other a black 1127 Transit Case made by Underwater Kinetics,
> dimensions being 27.0 x 18.1 x 10.9 inches also with a DAN Sticker on the

> Upon my arrival at Los Angeles Air Port, I went to the Air Canada counter
> to inquire about my luggage.

Why Air Canada? I thought you were bitching about Air New Zealand.

> The person behind the counter stated that Air Canada should have the
> luggage with them awaiting transfer to my air new Zealand flight.

So Air Canada lost the luggage. Why not bitch about Air Canada?

> When I got to Brisbane, Security did not allow me to retrieve my luggage.
> Instead, they informed me that I could ask at the Air New Zealand counter
> upstairs for them to retrieve and transfer it for me.

So Security lost the luggage. Why not bitch about Security?

> I went to the Air New Zealand counter and I was assured by the clerk that
> radioed down to the baggage handlers working on the baggage carrousel that
> both pieces of luggage were identified and located, and they would be
> transferred to the Air Niugini flight to Port Moresby, my final
> destination.

So the baggage handlers, who may not even work for the airline, lost the
luggage. Why not bitch about the baggage handlers?

> After landing in Port Moresby, to my shock and horror, I learned that only
> one piece of my luggage containing my clothing had arrived and other the
> largest and most essential containing my diving was equipment is missing.

One out of two ain't bad. At least you didn't have to go naked.

> He told me he would look for it and needed my itinerary. However, I later
> learned the search was suspended the very same day. It is still suspended
> to this day. In spite of, my travel agent repeatedly asking for it to be
> reopened.

Never trust a travel agent. Why don't you deal with it yourself, or else
blame your travel agent for everything and bitch about her?

> This may just be another case of lost luggage to you however; it is a
> devastating loss of equipment that was crucial to fulfilling my trip
> requirement. A trip I saved and planned for two years.

Have you ever heard of rental gear?

> As a result, I was unable to do what I came and paid to do, which was to
> dive.

Have you ever heard of rental gear?

> I spent 10 days on a boat with 18 other people who all got their luggage.
> I physically became ill from the stress and worry of my luggage being lost
> or perhaps even stolen.

Becoming physically ill about lost luggage? That's silly. If you were so
worried about it, you would have insured it.

> It is a mystery to me that my small piece of luggage arrived but not the
> largest and most important piece.

You mean the one in the fancy case that advertised "expensive dive gear
inside". Yeah, it's a mystery. To an idiot.

> I want to be reimbursed and compensated for my total cost of airfare and
> loss of underwater kinetics 1127 transit case and all of its contents that
> was entrusted to you Air New Zealand Air Niugini.

Total cost of airfare? They brought you to your destination and brought you
back home. Don't be silly. I'd be happy if I got reimbursed for my rental
gear.

And I thought you entrusted your luggage to Air Canada? Please make up your
mind.

I believe, according to the fine print on the ticket you purchased, and as
I'm sure your knowledgeable and capable travel agent made you aware, the
airline is limited in its liability to you for something like a few cents
per pound of luggage. So you should definitely receive some compensation.
Obviously had you insured the stuff, you'd have a right to be reimbursed the
value of the equipment. Everyone knows that. Are you as stupid as you
sound?

dont fly air new zealand they loose luggage in Brisbane australia wrote:

> Air New Zealand lost my luggage in Brisbane and ruined my dream holiday that
> took two years of saving and planning for.
>
>
>
> I booked a ticket with Air New Zealand for a flight on September 7, 2004. I
> traveled with two pieces of luggage, one a roll-on 51-liter knapsack type
> and the other a black 1127 Transit Case made by Underwater Kinetics,
> dimensions being 27.0 x 18.1 x 10.9 inches also with a DAN Sticker on the
> side.
>
> I checked my luggage upon arrival at Pearson Airport with the understanding
> that I would not have to retrieve it until Brisbane.
>
>
>
> Upon my arrival at Los Angeles Air Port, I went to the Air Canada counter to
> inquire about my luggage.
>
> The person behind the counter stated that Air Canada should have the luggage
> with them awaiting transfer to my air new Zealand flight.
>
>
>
> Again, I trusted both airlines to have the luggage and to transfer it
> safely.
>
>
>
> After arriving in Auckland, New Zealand, there was a four-hour overlay and
> the same plane was refueled and we continued on to Brisbane.
>
>
>
> When I got to Brisbane, Security did not allow me to retrieve my luggage.
> Instead, they informed me that I could ask at the Air New Zealand counter
> upstairs for them to retrieve and transfer it for me.
>
>
>
> I went to the Air New Zealand counter and I was assured by the clerk that
> radioed down to the baggage handlers working on the baggage carrousel that
> both pieces of luggage were identified and located, and they would be
> transferred to the Air Niugini flight to Port Moresby, my final destination.
>
>
>
> During all this time I never physically saw my luggage, believing all was
> well.
>
>
>
> After landing in Port Moresby, to my shock and horror, I learned that only
> one piece of my luggage containing my clothing had arrived and other the
> largest and most essential containing my diving was equipment is missing.

there are 4 kinds of luggage:

lost
stolen
damaged
carry-on
>
>
>
> I immediately filed a lost luggage report with Luggage Personnel at Port
> Moresby.
>
> He told me he would look for it and needed my itinerary. However, I later
> learned the search was suspended the very same day. It is still suspended to
> this day. In spite of, my travel agent repeatedly asking for it to be
> reopened.
>
>
>
> This may just be another case of lost luggage to you however; it is a
> devastating loss of equipment that was crucial to fulfilling my trip
> requirement. A trip I saved and planned for two years.
>
>
>
>
>
> As a result, I was unable to do what I came and paid to do, which was to
> dive.

did you buy or rent gear to use while you were there?
>
>
>
>
>
> I spent 10 days on a boat with 18 other people who all got their luggage. I
> physically became ill from the stress and worry of my luggage being lost or
> perhaps even stolen.

Trip insurance might have helped here....
>
>
>
> I trusted the airlines concerned to carry me and my luggage to my point of
> destination.
>
> It is a mystery to me that my small piece of luggage arrived but not the
> largest and most important piece.
>
>
>
> I want to be reimbursed and compensated for my total cost of airfare and
> loss of underwater kinetics 1127 transit case and all of its contents that
> was entrusted to you Air New Zealand Air Niugini.

Life's a bitch, ain't it?
>
>



--
Your ridiculous little opinion has been noted.

My diesel truck has been modified to run on an environmentally friendly
mixture of clean burning Caribou fat and whale oil.

"Tolerance is the virtue of a man without convictions"
G.K. Chesterton

"Greg Mossman" wrote

> Are you as stupid as you sound?

Apparently. What happened to the liberal do-gooder? The guy was probably a
victim of discrimination of some kind.

Whoever you are, not you Greg, the whiner that wrote the original message,
you made several mistakes:
1. You carried on something you didn't care about and checked something you
did. My essential dive gear is carried on. I check my couple thousand
dollars worth of underwater camera equipment before I check my regulator.
2. You marked your case as dive gear. That's a clear invitation to have it
stolen. This has only been known for, oh, as long as people have been
flying to dive sites.
3. You failed to ensure equipment. You took a chance and you lost. Tough,
but it was your choice.
4. You bitched about it, without posting your name, on a list that does not
have a lot of patience with those that bring trouble on themselves and then
cry about it here.

We're sorry you lost your equipment. We're sorry your dive trip didn't turn
out as planned, even though we think you probably could have done something
about that. We're even sorry that you failed to insure your valuable
equipment before turning it over to people who, let's face it, are not
affluent, overly bright or, quite often, overly honest. Still, you should
have known better.

Lee

"Lee Bell" <leebell@ix.remove.netcom.com> wrote in message
news:E26se.5010$eM6.4632@newsread3.news.atl.earthl ink.net...
> "Greg Mossman" wrote
>
>> Are you as stupid as you sound?
>
> Apparently. What happened to the liberal do-gooder? The guy was probably
> a victim of discrimination of some kind.

He sounded like a French Canadian trying to speak English. That's reason
enough to discriminate.

"Greg Mossman" <mossman@qnet.com> wrote in message
news:11b22hqnnvn491d@corp.supernews.com...
> "Lee Bell" <leebell@ix.remove.netcom.com> wrote in message
> news:E26se.5010$eM6.4632@newsread3.news.atl.earthl ink.net...
>> "Greg Mossman" wrote
>>
>>> Are you as stupid as you sound?
>>
>> Apparently. What happened to the liberal do-gooder? The guy was
>> probably a victim of discrimination of some kind.
>
> He sounded like a French Canadian trying to speak English. That's reason
> enough to discriminate.
>
>
>

I make it a point to discriminate the French Canadians at every opportunity,
I live right next to Quebec.

Anonymous Coward <cali233@rogers.com> wrote:

> Air New Zealand lost my luggage in Brisbane and ruined my dream holiday that
> took two years of saving and planning for.
>
> ...
>
> Upon my arrival at Los Angeles Air Port, I went to the Air Canada counter to
> inquire about my luggage.
>
> The person behind the counter stated that Air Canada should have the luggage
> with them awaiting transfer to my air new Zealand flight.


How can you prove that it was Air NZ that lost your luggage and not your
first carrier, Air Canada, or the baggage handlers en route? After all
you went through LAX and luggage theft problems there have been reported.



> ... A trip I saved and planned for two years.


To compensate for the risk of catastrophic loss, one buys insurance.



> I want to be reimbursed and compensated...

And if you asked correctly, you would have been, since airlines are
required to provide compensation for lost/delayed baggage. The exact
details are printed on the ticket and/or ticket holder.


Bottom line is that if you can't afford even the risk of loss, don't go.



-hh

dont fly air new zealand they loose luggage in Bri Wrote:
> Well the Air quatus personnel at counter said he would call the for the
> transfer he had the tickets and the description of the luggage only one
> of
> two arrived in Png.
> Every were i go i tell the story and i ask people the same thing: would
> fly
> Air New Zealand they were so insensitive especially in Australia and
> new
> Zealand.
>
> i tell people to fly air Korea, Singapore, Cathay Pacific there the
> best.
>
> Have you hear the story told by an Air New Zealand cabin worker the
> gist of
> it was this:
> Passenger waiting for a air craft from air Singapore but it did not
> arrive
> due to engine problem the replacement was Air New Zealand because of
> the
> Alliance. Well the Passenger Saw the plane and started to boohoos the
> Air
> New
> Zealand they said the plane are like riding a plane ten years behind
> the
> time. no word on whether there luggage arrived safely or at all with
> the
> passengers!

So who did you fly with? Quantas or Air NZ?
they dont have an aliance to co share flights,
If you gave the bags to Quantas & flew Air NZ i think you only have
yourself to blame for the mess up


--
diverbug

Hi everybody I am an enthusiastic water person, I love to be in the
water,
I have been scuba diving now for over 5 years, &amp; snorkeling for
about 7 years,
I have just started to spearfish so to this I am new &amp; looking to
chat with fellow spear fishers who can share sites in New Zealand &amp;
any where else,
------------------------------------------------------------------------
diverbug's Profile: http://forums.deeperblue.net/member....fo&userid=6036
View this thread: http://forums.deeperblue.net/showthr...threadid=61851


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In article <11dmcsre1srl3d@corp.supernews.com>, Greg Mossman
<mossman@qnet.com> wrote:

€ "diverbug" <diverbug.1scbyz@forums.deeperblue.net> wrote in message
€ news:diverbug.1scbyz@forums.deeperblue.net...
€ >
€ > dont fly air new zealand they loose luggage in Bri Wrote:
€
€ > Hi everybody I am an enthusiastic water person, I love to be in the
€
€ > diverbug's Profile:
€ > http://forums.deeperblue.net/member....fo&userid=6036
€
€ Goddamn this deeperblue.net. They found a way to get around their ban from
€ the newsgroup. And now hordes of idjits will be descending on this poor
€ newsgroup, replying in threads months if not years stale. I miss the
€ spammers and WebTV.
€
€

Class action lawsuit?