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#51
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| You only find out how good these insurance co's. are when you have a clame or something goes wrong. My partner was with Colonnade for a year, when she took out the insurance they gave her 50% NCD to start (previously on someone else's insurance), when she wanted to renew it this year they told her that they had been bought out by Swinton and that they would give her the year that she had just been with them, and they would not honour the 50%. She phoned Vauxhall and they `mirrored' My NCD as she is named on my insurance the difference was £300. They obviously wanted her custom. Gazza "Amanda Lewis" <ncjones.lewis2@ntlworld.com> wrote in message news:kvy3b.576$rh7.979433@newsfep1-win.server.ntli.net... > Hi, > > I feel I must let you all know about the nightmare I have just had dealing > with Budget Insurance. > > Appologies in advance if any of you feel this is O.T. > > I insured my Frontera back in the end of March 03, right from the go I knew > things were not going to be easy. Every piece of documentation such as > whereabouts of NCD's, previous insurers etc all had to be sent 2 or 3 times > as, a week or two after sending out the first copies I would receive a > reminder, telling me that I HAD NOT sent these docs, and doing so would > invalid my insurance etc. In the end I would phone through such > details...no mean task for me as I suffer from a pretty bad stammer! > > This settled down after the initial complicated month, until I had an LPG > conversion carried out. I duly notified BUDGET (as is my duty) and > explained that, as I would have to send a copy of the conversion > certificate, I was worried about it getting lost in whatever black hole > existed in their internal post system. The Lady assured me that she would > personally take care of it, and indeed she rang me back on several occasions > to assure me that things were OK, the conversion had been included in my > cover and at no extra cost. Everything was Tickity-Boo........until this > week. > > I received a curt letter, informing me that I had not returned my insurance > certificate (?) and that withholding it was a criminal offence (??) > > I duly rang Budget, who informed me that my insurance is cancelled, and has > been for the last 2 months (???) I received no indication of this, despite > them insisting that they sent me warning letters. Nor indeed have I > received a refund of 8(ish) months premium. In fact Budget have put me in > the position where I may have been driving illegally through no fault of my > own. Very nice when you consider that I regularly tow the club boat around > West Wales...could have been very embarrassing, not to mention expensive. > > The upshot is, Budget are refusing to accept that they have received my LPG > certificate, despite my instance that someone in their organisation (the > only person, incidentally, who gave me helpful and professional > service...surely she must have moved on by now?) actually confirmed that she > had received the document from me on the telephone. Of course I could not > quote her name today as I am not in the habit of keeping names for months on > end, I leave that to the stalkers. Which leaves me where? > > No insurance, out of pocket after whatever fees they deem fit to remove from > my refund and pretty pissed of that they did not have the decency to > apologise for what is obviously an error on their behalf...I mean, honestly, > why would I not bother sending them a Certificate for a conversion that I > spent over a grand for, and after notifying them about the work in the first > place? Makes no sense. > > I shall send every Manager of each department in Budget Insurance a similar > letter of complaint, hopefully it will generate some discussion and help > resolve whatever breakdown in comunication they are having. > > Until this happens I urge you to take my advice...STEER CLEAR OF BUDGET > INSURANCE! > > Best Regards > Neil Jones > > |
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#52
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| > I feel I must let you all know about the nightmare I have just > had dealing with Budget Insurance. I had to claim from Budget when I was a teenager. Service was absolutely fine, in fact it's fair to say I received a stupid amount of money (double the value of the vehicle). > Appologies in advance if any of you feel this is O.T. I don't feel it's OT, I do feel it's misplaced shite from someone who's just bitter. You took the word of an insurance company by phone, pretty much everyone knows that is just stupid and asking to get fk'ed over. You're not the first to have been done so, and you certainly won't be the last. *Every* company out there has both people who swear by them and people who swear at them[1]. If you can't handle that, then get a frigging bike. -- Lordy [1] With the exception of 'Adrian Fucks' of course, which is just terrible full stop :) |
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#53
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| > Hi, > > I feel I must let you all know about the nightmare I have just had dealing > with Budget Insurance. > > Appologies in advance if any of you feel this is O.T. > What make you think it might be considered OT ? |
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#54
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| "Jassira" <nigelremovethiscrapinthemiddle@jassira.com> wrote in message news:<QC14b.3235$FZ3.708342@newsfep2-win.server.ntli.net>... > > Hi, > > > > I feel I must let you all know about the nightmare I have just had dealing > > with Budget Insurance. > > > > Appologies in advance if any of you feel this is O.T. > > > > What make you think it might be considered OT ? How about the fact that it's X-posted to a huge number of newsgroups? What about the fact that it looks as though the poster has tried to post to EVERY newsgroup... ah yes - that's it. This is UseNet - not watchdog Alun Harford |
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#55
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| In article <MPG.19bab54dc0261113989dfc@newscache.cable.ntlwor ld.com>, spam@recycle.bin says... > > I feel I must let you all know about the nightmare I have just > > had dealing with Budget Insurance. > > I had to claim from Budget when I was a teenager. Service was absolutely > fine, in fact it's fair to say I received a stupid amount of money > (double the value of the vehicle). > How many decades ago was that? -- ____________________ Remove "X" from email address to reply. |
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#56
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| > > > I feel I must let you all know about the nightmare I have just > > > had dealing with Budget Insurance. > > > > I had to claim from Budget when I was a teenager. Service was absolutely > > fine, in fact it's fair to say I received a stupid amount of money > > (double the value of the vehicle). > > How many decades ago was that? Seeing as I'm only in my twenties, less than one actually... :) Coasting towards traffic lights at sub 20mph in traffic, and a stupid old fart in a Nissan Sunny decided to just suddenly change lanes. Unfortunately I happened to be at the side of them :( -- Lordy |
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#57
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| "Lordy" <spam@recycle.bin> wrote in message news:MPG.19bb545ef60326a8989dff@newscache.cable.nt lworld.com... > > Coasting towards traffic lights at sub 20mph in traffic, and a stupid > old fart in a Nissan Sunny decided to just suddenly change lanes. > Unfortunately I happened to be at the side of them :( Wierd, on Friday I had a black cab take out my wing, I went to reverse into a parking space in a narrow (cars parked both sides) residential road, so obviously I semi pulled into the slot to then swing out to reverse in, The Taxi doing 25 mph saw the gap and jumped right in trying to get past me. CRASH straight into my wing (small dents and paint scrapes.) He however has to get a crowbar to pull the wing away from his front wheel. I am with esure and hope that they will be quick at realising that the Taxi Driver shouldn't even be on the road let alone driving paying customers around ( first accident now for 7 years - and as you may have worked out not my fault either) Mike. |
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#58
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| > > What make you think it might be considered OT ? > > How about the fact that it's X-posted to a huge number of newsgroups? > > What about the fact that it looks as though the poster has tried to > post to EVERY newsgroup... ah yes - that's it. > > This is UseNet - not watchdog > > Alun Harford I picked up this post uk.rec.suba.......it amused me that the poster was unsure if it might be considered OT |
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#59
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| Could have been a lot worse. A friend of mine, quite a few years ago had very bad luck. He was pulled over one night at the begaining of the week for having a dodgy tail light, the police let him go and gave him a producer. He thought nothing else of it, and planned to go into the police station at the weekend. Then on the wednesday he got pulled again for routine, and got given yet another producer, again he thought nothing of it, and planned to take this producer in with the other at the weekend. When he got his insurance documents out, he found he had only a cover note which had ran out the week before, so he contacted his insurance company (can't remember who they were), and they said they had cancelled his insurance policy two weeks before, and he should have received a letter (WHICH HE DIDN'T). So to cut a long story short, he ended up going to court charged with TWO offences of driving with no insurance (since he had been given two producers). He was given the standard 6 points for no insurance twice totalling 12 points , and a large double fine. The only bit of luck he had is the court made an exception to the automatic 12 point ban, due to the circumstances, and he needed to drive for his job. Dave "Amanda Lewis" <ncjones.lewis2@ntlworld.com> wrote in message news:kvy3b.576$rh7.979433@newsfep1-win.server.ntli.net... > Hi, > > I feel I must let you all know about the nightmare I have just had dealing > with Budget Insurance. > > Appologies in advance if any of you feel this is O.T. > > I insured my Frontera back in the end of March 03, right from the go I knew > things were not going to be easy. Every piece of documentation such as > whereabouts of NCD's, previous insurers etc all had to be sent 2 or 3 times > as, a week or two after sending out the first copies I would receive a > reminder, telling me that I HAD NOT sent these docs, and doing so would > invalid my insurance etc. In the end I would phone through such > details...no mean task for me as I suffer from a pretty bad stammer! > > This settled down after the initial complicated month, until I had an LPG > conversion carried out. I duly notified BUDGET (as is my duty) and > explained that, as I would have to send a copy of the conversion > certificate, I was worried about it getting lost in whatever black hole > existed in their internal post system. The Lady assured me that she would > personally take care of it, and indeed she rang me back on several occasions > to assure me that things were OK, the conversion had been included in my > cover and at no extra cost. Everything was Tickity-Boo........until this > week. > > I received a curt letter, informing me that I had not returned my insurance > certificate (?) and that withholding it was a criminal offence (??) > > I duly rang Budget, who informed me that my insurance is cancelled, and has > been for the last 2 months (???) I received no indication of this, despite > them insisting that they sent me warning letters. Nor indeed have I > received a refund of 8(ish) months premium. In fact Budget have put me in > the position where I may have been driving illegally through no fault of my > own. Very nice when you consider that I regularly tow the club boat around > West Wales...could have been very embarrassing, not to mention expensive. > > The upshot is, Budget are refusing to accept that they have received my LPG > certificate, despite my instance that someone in their organisation (the > only person, incidentally, who gave me helpful and professional > service...surely she must have moved on by now?) actually confirmed that she > had received the document from me on the telephone. Of course I could not > quote her name today as I am not in the habit of keeping names for months on > end, I leave that to the stalkers. Which leaves me where? > > No insurance, out of pocket after whatever fees they deem fit to remove from > my refund and pretty pissed of that they did not have the decency to > apologise for what is obviously an error on their behalf...I mean, honestly, > why would I not bother sending them a Certificate for a conversion that I > spent over a grand for, and after notifying them about the work in the first > place? Makes no sense. > > I shall send every Manager of each department in Budget Insurance a similar > letter of complaint, hopefully it will generate some discussion and help > resolve whatever breakdown in comunication they are having. > > Until this happens I urge you to take my advice...STEER CLEAR OF BUDGET > INSURANCE! > > Best Regards > Neil Jones > > |
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#60
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| never too good is it! "Dave Griffs" <dr.clayton(nospam)@talk21.com> wrote in message news:Dnl4b.145$hE6.152205@newsfep1-win.server.ntli.net... > Could have been a lot worse. A friend of mine, quite a few years ago had > very bad luck. He was pulled over one night at the begaining of the week for > having a dodgy tail light, the police let him go and gave him a producer. He > thought nothing else of it, and planned to go into the police station at the > weekend. Then on the wednesday he got pulled again for routine, and got > given yet another producer, again he thought nothing of it, and planned to > take this producer in with the other at the weekend. When he got his > insurance documents out, he found he had only a cover note which had ran out > the week before, so he contacted his insurance company (can't remember who > they were), and they said they had cancelled his insurance policy two weeks > before, and he should have received a letter (WHICH HE DIDN'T). So to cut a > long story short, he ended up going to court charged with TWO offences of > driving with no insurance (since he had been given two producers). He was > given the standard 6 points for no insurance twice totalling 12 points , and > a large double fine. The only bit of luck he had is the court made an > exception to the automatic 12 point ban, due to the circumstances, and he > needed to drive for his job. > > Dave > > "Amanda Lewis" <ncjones.lewis2@ntlworld.com> wrote in message > news:kvy3b.576$rh7.979433@newsfep1-win.server.ntli.net... > > Hi, > > > > I feel I must let you all know about the nightmare I have just had dealing > > with Budget Insurance. > > > > Appologies in advance if any of you feel this is O.T. > > > > I insured my Frontera back in the end of March 03, right from the go I > knew > > things were not going to be easy. Every piece of documentation such as > > whereabouts of NCD's, previous insurers etc all had to be sent 2 or 3 > times > > as, a week or two after sending out the first copies I would receive a > > reminder, telling me that I HAD NOT sent these docs, and doing so would > > invalid my insurance etc. In the end I would phone through such > > details...no mean task for me as I suffer from a pretty bad stammer! > > > > This settled down after the initial complicated month, until I had an LPG > > conversion carried out. I duly notified BUDGET (as is my duty) and > > explained that, as I would have to send a copy of the conversion > > certificate, I was worried about it getting lost in whatever black hole > > existed in their internal post system. The Lady assured me that she would > > personally take care of it, and indeed she rang me back on several > occasions > > to assure me that things were OK, the conversion had been included in my > > cover and at no extra cost. Everything was Tickity-Boo........until this > > week. > > > > I received a curt letter, informing me that I had not returned my > insurance > > certificate (?) and that withholding it was a criminal offence (??) > > > > I duly rang Budget, who informed me that my insurance is cancelled, and > has > > been for the last 2 months (???) I received no indication of this, > despite > > them insisting that they sent me warning letters. Nor indeed have I > > received a refund of 8(ish) months premium. In fact Budget have put me in > > the position where I may have been driving illegally through no fault of > my > > own. Very nice when you consider that I regularly tow the club boat > around > > West Wales...could have been very embarrassing, not to mention expensive. > > > > The upshot is, Budget are refusing to accept that they have received my > LPG > > certificate, despite my instance that someone in their organisation (the > > only person, incidentally, who gave me helpful and professional > > service...surely she must have moved on by now?) actually confirmed that > she > > had received the document from me on the telephone. Of course I could > not > > quote her name today as I am not in the habit of keeping names for months > on > > end, I leave that to the stalkers. Which leaves me where? > > > > No insurance, out of pocket after whatever fees they deem fit to remove > from > > my refund and pretty pissed of that they did not have the decency to > > apologise for what is obviously an error on their behalf...I mean, > honestly, > > why would I not bother sending them a Certificate for a conversion that I > > spent over a grand for, and after notifying them about the work in the > first > > place? Makes no sense. > > > > I shall send every Manager of each department in Budget Insurance a > similar > > letter of complaint, hopefully it will generate some discussion and help > > resolve whatever breakdown in comunication they are having. > > > > Until this happens I urge you to take my advice...STEER CLEAR OF BUDGET > > INSURANCE! > > > > Best Regards > > Neil Jones > > > > > > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.514 / Virus Database: 312 - Release Date: 28/08/2003 |
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