DIVING WORLD story :((( WARNING

It looks like either you were the lucky ones or Diving World has lately
changed dramatically his bussines attitude and service quality ( if you can
call it any quality today ) . I have booked group of my clients directly
with Diving World for Brothers on luxary new boat Kawarty 2 - it was hell
of expensive but they wanted top market boat. They were supossed to spend
one night at Hurghada on the boat and leave the marina early morning.
Instead of that they were transported for few hours to Marsa Alam where the
whole group ( 18 pax ) refused to enter ....the Karim II boat ( far, far
lower standard ) Finally they landed up in Quasir waiting hours for the
meeting with Diving World representative who did not appeared. Me as travel
agent operating from Poland was trying to get a hold of manager of DW in
London. He was out of reach all the time, when we finally get connection via
other employee he constantly was disconnecting my call.
Finally some of the participants decided to go on . They have got vouchers
for next free trip from Blue Planet representative who was working on DW
behalf- however it is hard to belive that this is any guarantee!!! LAst day
they were supossed to be transported to Mariott hotel in Hurghada, but again
the were left by themleves being informed that they have to spend the last
night on board. I had to fight on the telphone line for an hours to execute
hotel rooms for them.
As of today I have no official statement, Diving World email is not
responding ...

So.. am I the only one beeing treated this way ???

Monika
PADI Dive Center S32246
IANTD Technical Trainig Facility 1040
Warsaw , POLAND




U¿ytkownik "BATCH SCUBA" <batchscuba@aol.com> napisa³ w wiadomo¶ci
news:20031122025730.05842.00000700@mb-m13.aol.com...
> In past i have booked various group holidays, with this organisation 7
holidays
> in total,
> Had one holiday which was ****, but all in all they are a very
professional
> orgaisation,

This story comes out of my experience with Diving World UK / London and has
nothing to do with Diving World Netherlandes.
This is just to clarify on the request of DW NL.



U¿ytkownik "Monika Roguska" <monika.roguska@octopus-dive.pl> napisa³ w
wiadomo¶ci news:bpvq6h$prn$1@nemesis.news.tpi.pl...
> It looks like either you were the lucky ones or Diving World has lately
> changed dramatically his bussines attitude and service quality ( if you
can
> call it any quality today ) . I have booked group of my clients directly
> with Diving World for Brothers on luxary new boat Kawarty 2 - it was hell
> of expensive but they wanted top market boat. They were supossed to spend
> one night at Hurghada on the boat and leave the marina early morning.
> Instead of that they were transported for few hours to Marsa Alam where
the
> whole group ( 18 pax ) refused to enter ....the Karim II boat ( far, far
> lower standard ) Finally they landed up in Quasir waiting hours for the
> meeting with Diving World representative who did not appeared. Me as
travel
> agent operating from Poland was trying to get a hold of manager of DW in
> London. He was out of reach all the time, when we finally get connection
via
> other employee he constantly was disconnecting my call.
> Finally some of the participants decided to go on . They have got
vouchers
> for next free trip from Blue Planet representative who was working on DW
> behalf- however it is hard to belive that this is any guarantee!!! LAst
day
> they were supossed to be transported to Mariott hotel in Hurghada, but
again
> the were left by themleves being informed that they have to spend the last
> night on board. I had to fight on the telphone line for an hours to
execute
> hotel rooms for them.
> As of today I have no official statement, Diving World email is not
> responding ...
>
> So.. am I the only one beeing treated this way ???
>
> Monika
> PADI Dive Center S32246
> IANTD Technical Trainig Facility 1040
> Warsaw , POLAND
>
>
>
>
> U¿ytkownik "BATCH SCUBA" <batchscuba@aol.com> napisa³ w wiadomo¶ci
> news:20031122025730.05842.00000700@mb-m13.aol.com...
> > In past i have booked various group holidays, with this organisation 7
> holidays
> > in total,
> > Had one holiday which was ****, but all in all they are a very
> professional
> > orgaisation,
>
>
>
>
>
>