When an LDS gets it right

Hi

I am constantly reading about dissatisfaction with LDS's, so it was
reassuring to see my own LDS was as good as its word.

I purchased a Gates PRO VSN tek dry suit from Wittering divers a couple of
weeks back, and unfortunately it had to be sent back to the manufacturers as
I have little feet. Bearing in mind the manufacturer was about to close for
easter, I thought there was no way of me getting my suit back in time,
despite Nick at Wittering assuring me he could make it happen.

So, in I walk this morning ready for a day's diving, and expect to have to
hire a dry suit, not my favourite way to start the day. Imagine how chuffed
I was to hear "Ahh, Mr Burrows, your dry suit is here for you as promised
for easter".

I have no idea how he got it done, but it made my weekend, and its this sort
of service that is the reason why I keep going back.

No real reason to post this, except that I am the first to complain when
people get it wrong, so its only fair to also comment when they go above and
beyond.

Regards

Gareth

> I purchased a Gates PRO VSN tek dry suit from Wittering divers a couple of
> weeks back, and unfortunately it had to be sent back to the manufacturers
as
> I have little feet. Bearing in mind the manufacturer was about to close
for
> easter, I thought there was no way of me getting my suit back in time,
> despite Nick at Wittering assuring me he could make it happen.
>
> So, in I walk this morning ready for a day's diving, and expect to have to
> hire a dry suit, not my favourite way to start the day. Imagine how
chuffed
> I was to hear "Ahh, Mr Burrows, your dry suit is here for you as promised
> for easter".
>
> No real reason to post this, except that I am the first to complain when
> people get it wrong, so its only fair to also comment when they go above
and
> beyond.
>

I will second that Gareth is the first to complain

David

Fancy a pint next weekend mate?

"david" <im@fedup.com> wrote in message
news:c59iup$nrl$1@sparta.btinternet.com...
> > I purchased a Gates PRO VSN tek dry suit from Wittering divers a couple
of
> > weeks back, and unfortunately it had to be sent back to the
manufacturers
> as
> > I have little feet. Bearing in mind the manufacturer was about to close
> for
> > easter, I thought there was no way of me getting my suit back in time,
> > despite Nick at Wittering assuring me he could make it happen.
> >
> > So, in I walk this morning ready for a day's diving, and expect to have
to
> > hire a dry suit, not my favourite way to start the day. Imagine how
> chuffed
> > I was to hear "Ahh, Mr Burrows, your dry suit is here for you as
promised
> > for easter".
> >
> > No real reason to post this, except that I am the first to complain when
> > people get it wrong, so its only fair to also comment when they go above
> and
> > beyond.
> >
>
> I will second that Gareth is the first to complain
>
> David
>
>

> "Ahh, Mr Burrows, your dry suit is here for you as promised
> for easter".

So Sir will be nice and toasty and dry for Sir's exploration of one
purpose-sunk Leander class frigate then...

CAS

Sir will indeed be toasty :)

"CAS" <calumscottTAKETHISBITOUT@yahoo.com> wrote in message
news:c5gal8$191gj$1@ID-193985.news.uni-berlin.de...
> > "Ahh, Mr Burrows, your dry suit is here for you as promised
> > for easter".
>
> So Sir will be nice and toasty and dry for Sir's exploration of one
> purpose-sunk Leander class frigate then...
>
> CAS
>
>

"Gareth" <dg.burrows@btinternet.com> wrote in message
news:c5mmd0$qlm$1@sparta.btinternet.com...
> Sir will indeed be toasty :)
>


I should also be well and truly toasty on account of the Weezle Skin which
I'm assured will be turning up in the next few days...

CAS
--
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