bad fills

I had some pretty bad quality fills on my gasses this last weekend
from Wraysbury, which I didn't really notice until I switch to my 50%
mix on the ascent.. This isn't the first time I've had bad fills from
there. I only failed to check this time because although the tanks had
been there more than two days, they were only filling them as I got
there to pick them up.

I've had the bad fills verified by at least four other people on the
boat which left one of them spitting out the reg before completing a
breath. I want to get something sorted and find out how bad it
actually was, as understandibly I now have to get my tanks O2 cleaned
again.

Any advice greatly received.

ta

rich

Speak to the shop first, they may know of the problem, admit it and clean
your cylinders for you, even compensating you for the loss of a dive with a
voucher of some form, I am sure that trading standards would require you to
go to them first. If they do not recognise that you have had bad fills, then
you can give them a cylinder to check and have one independently analysed,
most shops can do this.
Remember, if a very poor quality fill has been used, and I am assuming an
oil/condensate contamination is the problem, then your regs may also need
attention

Dave

"rich" <rich@nospam.co.uk> wrote in message
news:5p3oj0lrtg8k7gclu82c7fs5s9d21a24vf@4ax.com...
> I had some pretty bad quality fills on my gasses this last weekend
> from Wraysbury, which I didn't really notice until I switch to my 50%
> mix on the ascent.. This isn't the first time I've had bad fills from
> there. I only failed to check this time because although the tanks had
> been there more than two days, they were only filling them as I got
> there to pick them up.
>
> I've had the bad fills verified by at least four other people on the
> boat which left one of them spitting out the reg before completing a
> breath. I want to get something sorted and find out how bad it
> actually was, as understandibly I now have to get my tanks O2 cleaned
> again.
>
> Any advice greatly received.
>
> ta
>
> rich

"rich" <rich@nospam.co.uk> wrote in message
news:5p3oj0lrtg8k7gclu82c7fs5s9d21a24vf@4ax.com...
>I had some pretty bad quality fills on my gasses this last weekend
> from Wraysbury
<snipped>
> Any advice greatly received.
>

Go see them and give them the chance to fix it. DO NOT surrender the
cylinder (ie let them partly decant it or take a sample from it).

If it still goes no-where, contact trading standards.

As the other chap said, dont forget they should also be offering to sort out
your regulators, although frankly I'd be insisting they goto a poseiden
specialist and punting the bill to wraysbury.

/Z

PS. what was the vis on sunday?

Zak wrote:
> PS. what was the vis on sunday?

Maybe 4 to 4.5m, not too bad really, a lot lighter than the day before,
but then we were only in 37m.

Al.

"rich" <rich@nospam.co.uk> wrote in message
news:5p3oj0lrtg8k7gclu82c7fs5s9d21a24vf@4ax.com...
>I had some pretty bad quality fills on my gasses this last weekend
> from Wraysbury, which I didn't really notice until I switch to my 50%
> mix on the ascent.. This isn't the first time I've had bad fills from
> there. I only failed to check this time because although the tanks had
> been there more than two days, they were only filling them as I got
> there to pick them up.
>
> I've had the bad fills verified by at least four other people on the
> boat which left one of them spitting out the reg before completing a
> breath. I want to get something sorted and find out how bad it
> actually was, as understandibly I now have to get my tanks O2 cleaned
> again.
>
> Any advice greatly received.
>
> ta
>
> rich


Were you the only one on the boat to have this problem?
Where did the others get thear fills from? If you had problems
before did you raise the issues with the shop then? I have
had bad fills in the past and it is very hard for you to prove that
it was the shops fault. They may try and say that the fill
they gave you was ok and the cylinder must of been conaminated
before. So first point of call is the shop see what they say.
Do not let them keep the cylinder/s they are your only proof.
Mention that bad publicity would do the shop no good at all.
You must be 100% certain that it was the shop that was to
blame before you go around bad mouthing them though.

Cheers taz.

On Mon, 06 Sep 2004 11:44:12 GMT, "taz" <taz24taz24@blueyonder.co.uk>
wrote:

Well as a spectator to the bad fill, and one of the people who tried
the gas and rejected it after 2 or three breaths, I know who I
believe.

>
>Were you the only one on the boat to have this problem?

Yes he was.

>Where did the others get thear fills from?

Somewhere else. Several somewhere elses in fact.

>If you had problems
>before did you raise the issues with the shop then? I have
>had bad fills in the past and it is very hard for you to prove that
>it was the shops fault. They may try and say that the fill
>they gave you was ok and the cylinder must of been conaminated
>before. So first point of call is the shop see what they say.
>Do not let them keep the cylinder/s they are your only proof.
>Mention that bad publicity would do the shop no good at all.

That has already begun.......

>You must be 100% certain that it was the shop that was to
>blame before you go around bad mouthing them though.

Pete S.

"Dave Gordon" wrote

> Speak to the shop first, they may know of the problem, admit it and clean
> your cylinders for you, even compensating you for the loss of a dive with
a
> voucher of some form, I am sure that trading standards would require you
to
> go to them first. If they do not recognise that you have had bad fills,
then
> you can give them a cylinder to check and have one independently analysed,
> most shops can do this.

Perhaps it's my investigation background, but the last thing I'd do is give
them the tanks. If there's a suspected problem, give the tanks directly to
an independent source of testing.

> Remember, if a very poor quality fill has been used, and I am assuming an
> oil/condensate contamination is the problem, then your regs may also need
> attention

Good point.

> > I had some pretty bad quality fills on my gasses this last weekend
> > from Wraysbury, which I didn't really notice until I switch to my 50%
> > mix on the ascent.. This isn't the first time I've had bad fills from
> > there. I only failed to check this time because although the tanks had
> > been there more than two days, they were only filling them as I got
> > there to pick them up.

> > I've had the bad fills verified by at least four other people on the
> > boat which left one of them spitting out the reg before completing a
> > breath. I want to get something sorted and find out how bad it
> > actually was, as understandibly I now have to get my tanks O2 cleaned
> > again.

I'm concerned over the statement that this is not the first bad fill from
the same shop and even more concerned about statements that it's not an
isolated incident. It sounds like their quality assurance, and maintenance
program, leaves something to be desired. Contaminated gas is not something
to tolerate. At the very least, I'd be looking for a new place to get my
tanks filled. At best, I think I'd alert whatever official organization
helps ensure UK air fills are safe and clean.

Lee

"Lee Bell" <leebell@ix.remove.netcom.com> wrote in message
news:WuY_c.7422$Vl5.5058@newsread2.news.atl.earthl ink.net...
> "Dave Gordon" wrote
>
>> Speak to the shop first, they may know of the problem, admit it and clean
>> your cylinders for you, even compensating you for the loss of a dive with
> a
>> voucher of some form, I am sure that trading standards would require you
> to
>> go to them first. If they do not recognise that you have had bad fills,
> then
>> you can give them a cylinder to check and have one independently
>> analysed,
>> most shops can do this.
>
> Perhaps it's my investigation background, but the last thing I'd do is
> give
> them the tanks. If there's a suspected problem, give the tanks directly
> to
> an independent source of testing.
>
>> Remember, if a very poor quality fill has been used, and I am assuming an
>> oil/condensate contamination is the problem, then your regs may also need
>> attention
>
> Good point.
>
>> > I had some pretty bad quality fills on my gasses this last weekend
>> > from Wraysbury, which I didn't really notice until I switch to my 50%
>> > mix on the ascent.. This isn't the first time I've had bad fills from
>> > there. I only failed to check this time because although the tanks had
>> > been there more than two days, they were only filling them as I got
>> > there to pick them up.
>
>> > I've had the bad fills verified by at least four other people on the
>> > boat which left one of them spitting out the reg before completing a
>> > breath. I want to get something sorted and find out how bad it
>> > actually was, as understandibly I now have to get my tanks O2 cleaned
>> > again.
>
> I'm concerned over the statement that this is not the first bad fill from
> the same shop and even more concerned about statements that it's not an
> isolated incident. It sounds like their quality assurance, and
> maintenance
> program, leaves something to be desired. Contaminated gas is not
> something
> to tolerate. At the very least, I'd be looking for a new place to get my
> tanks filled. At best, I think I'd alert whatever official organization
> helps ensure UK air fills are safe and clean.
>
> Lee

_After_ alerting Richard about the problem, assuming that you don't get a
satisfactory resolution, the _final_ recourse is via trading standards.

/F

> Well as a spectator to the bad fill, and one of the people who tried
> the gas and rejected it after 2 or three breaths, I know who I
> believe.
>
>>
>>Were you the only one on the boat to have this problem?
>
> Yes he was.
>
>>Where did the others get thear fills from?
>
> Somewhere else. Several somewhere elses in fact.
>
>>If you had problems
>>before did you raise the issues with the shop then? I have
>>had bad fills in the past and it is very hard for you to prove that
>>it was the shops fault. They may try and say that the fill
>>they gave you was ok and the cylinder must of been conaminated
>>before. So first point of call is the shop see what they say.
>>Do not let them keep the cylinder/s they are your only proof.
>>Mention that bad publicity would do the shop no good at all.
>
> That has already begun.......
> Pete S.

Thats exactly the reply that I wanted. If you are that sure that this shop
is giving out bad fills then as far as I'm concerned the book should
be thrown at him. If you get no joy from the shop direct talk to tradeing
standards.
taz.

rich wrote:
> I had some pretty bad quality fills on my gasses this last weekend
> from Wraysbury, which I didn't really notice until I switch to my 50%
> mix on the ascent.. This isn't the first time I've had bad fills from
> there.

I'm surprised. As in "I did my trimix blending qualification at Wraysbury
and they had all the right certificates and the compressor was nice and
recent and the filter bank looked good."
Phone. If there is a problem they will know it by now as they breath their
own gas when they teach. Having to cleaning a DM's lungs out with WD40 and
a wire brush after 5 OW groups in a weekend gets noticed.

Threads like this perplex me. It's as if people think that dive shops are
looking for opportunities to sell them dud gear and kill them. There might
be exceptions but I haven't been in a place yet that didn't care about
the customers.

nigelH